This Privacy Policy ("Policy") describes how MBI Jackpot ("mbi jackpot", "we", "platform") collects, uses, discloses and protects your personal information when you use the mbijackpot.ws website and all related services.
By registering an account with mbi jackpot or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
1How We Collect Your Personal Data
Mbi jackpot collects personal data through various channels throughout your interactions with our platform. This collection occurs directly when you provide information, and automatically through your use of the platform.
1.1 Data You Provide Directly
- During account registration — full name, date of birth, MyKad number, email address, and phone number.
- During the identity verification (KYC) process — a copy of your MyKad or passport and proof of address.
- When making deposits or withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX through Maybank2u, or CIMB Clicks — relevant transaction information will be collected.
- When contacting our customer support team.
- When completing a feedback form or survey.
1.2 Automatically Collected Data
When you visit and use the mbi jackpot platform, certain technical information is collected automatically for security purposes and to improve the user experience:
- IP address and device information (type, operating system, browser).
- Login session data, including timestamps and general geographic location.
- Gaming activity history – game type, bet amount, wins and losses.
- Cookie data and related tracking technologies (detailed in Section 6).
2Types of Personal Data We Process
Below is a summary of the personal data categories we collect, the purposes for collection, and the legal basis applied:
| Data Category | Example | Legal Basis |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Contractual necessity, legal compliance |
| Contact Data | Email address, phone number, residential address | Contractual necessity, legitimate interests |
| Financial Data | Transaction records in MYR, payment method | Contractual necessity, legal compliance |
| Technical Data | IP address, device type, browser | Legitimate interests (security) |
| Gaming Data | Betting history, winnings, activity | Contractual necessity, legal compliance |
| Marketing Data | Communication preferences, campaign responses | Your consent |
Mbi jackpot does not collect sensitive data such as health information, religious beliefs or political affiliations unless specifically required to meet legal obligations.
3How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- Service provision: To create and manage your member account, process deposits and withdrawals in MYR, and provide access to all games on the mbi jackpot platform.
- Identity verification (KYC): To verify your identity in compliance with anti-money laundering (AML) requirements and applicable laws.
- Account security: To detect and prevent fraud, unlawful activity and unauthorised access to your account.
- Service communications: To send important notifications regarding your account, transactions, and policy updates.
- Platform improvements: To understand how members use the platform and to make improvements to the user experience.
- Responsible gaming: To monitor gaming patterns and identify members who may need responsible gambling support.
- Marketing (with consent): To keep you informed about promotions, bonuses, and new offers at mbi jackpot – only where you have given your consent.
4Data Sharing with Third Parties
Mbi jackpot does not sell your personal data to any third party. We may share your data only in very limited circumstances, as follows:
4.1 Trusted Service Providers
We partner with selected third-party providers to support platform operations, including:
- Payment interface providers: To process deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX. These providers receive only the information necessary to complete each transaction.
- Game providers: World-class slots, Live Casino, blackjack, and other game providers receive minimal game data for technical purposes only.
- KYC verification platform: To process identity verification securely and in compliance with applicable law.
- Hosting & security services: To maintain platform availability and security.
All third-party providers are bound by strict confidentiality agreements and may only process your data in accordance with mbi jackpot's instructions.
4.2 Legal Requirements
Mbi jackpot may disclose your data to the relevant authorities where required by Malaysian law or a valid court order.
5Security & Data Protection
Mbi jackpot implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
- Data encryption in transit: All communications between your browser and our servers are protected with 256-bit SSL/TLS encryption.
- Encryption of data at rest: Sensitive data such as financial information is stored in encrypted form.
- Internal access controls: Only staff with specific authorisation may access member personal data, and all access is logged for audit purposes.
- Regular security assessments: Our systems are regularly assessed by independent security experts to identify and address vulnerabilities.
- Two-factor authentication (2FA): Available to all member accounts as an added layer of protection.
While we take all reasonable measures, no system can guarantee absolute security. Members are also responsible for keeping their account passwords secure.
6Cookies & Tracking Technologies
The mbi jackpot website uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
6.1 Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
- User Preference Cookies: Saves your preferences such as language, theme, and game settings for future sessions.
- Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. This data is processed in aggregate and is not used to identify individuals.
- Security Cookies: Used to detect suspicious activity and protect member accounts from fraud attempts.
6.2 Cookie Management
You can manage your cookie settings through your browser. Please note that disabling essential cookies will affect the overall functionality of the mbi jackpot platform.
7Your Rights as a Data Subject
Under Malaysia's PDPA 2010 and global privacy best practices, you have the following rights regarding your personal data held by mbi jackpot:
To exercise any of the rights above, please email us at support@mbijackpot.ws, stating the right you wish to exercise and the relevant details. We will respond to your request within 30 calendar days.
8Data Retention & Deletion
Mbi jackpot retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required under Malaysian law.
- Active account data: Retained for as long as your account is active and for 5 years following account closure for legal compliance purposes.
- Financial transaction records: Retained for 7 years in accordance with Malaysian accounting and anti-money laundering requirements.
- KYC data: Identity verification documents are retained for 5 years following account closure.
- Security logs: Retained for 2 years for security investigation purposes.
- Marketing data: Deleted within 30 days of your withdrawal of consent.
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to you.
9Children's Privacy
Mbi jackpot services are strictly for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we discover that we have collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that their child has registered an account on our platform are urged to contact us at support@mbijackpot.ws without delay.
10Privacy Policy Amendments
Mbi jackpot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. We will notify you of significant changes through:
- In-platform notifications or pop-ups upon login.
- Email to your registered address (for material changes).
- Notice on the mbijackpot.ws homepage.
The date of the most recent amendment will always be shown at the top of this document. Continued use of the platform after an amendment takes effect constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request by contacting our support team.