Terms & Conditions MBI Jackpot – Platform Terms of Use Malaysia

1 Acceptance of Terms of Use

This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and MBI Jackpot ("mbi jackpot", "we", "the platform"). By registering an account, making a deposit, or using any service on mbijackpot.ws, you confirm that you have read, understood, and agree to be fully bound by these Terms.

If you do not agree with any part of these Terms, you are not permitted to use the mbi jackpot platform. Continued use following any amendment to the Terms constitutes your acceptance of the revised conditions.

2 Member Eligibility

To be eligible to use mbi jackpot's services, you must meet all of the following requirements:

• Be at least 18 years old or the age of majority applicable in your jurisdiction, whichever is higher.
• Has full legal capacity to enter into a binding agreement.
• Not located in a region or country where online gambling is prohibited under local law.
• Is not an employee, agent, or affiliated party of mbi jackpot or any of our service providers.
• Has never had an mbi jackpot account closed due to fraud or a breach of terms.

Mbi jackpot reserves the right to request age and identity verification at any time. Failure to provide the required documents within the stipulated timeframe may result in the account being suspended until verification is complete.

3 Registration & Account Management

Each member is only permitted to hold one (1) active account on the mbi jackpot platform. All information provided during registration must be accurate, complete and current. You are solely responsible for maintaining the security of your account username and password.

3.1 Account Security Obligations

• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Report any suspicious activity to the mbi jackpot support team immediately.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.

3.2 Information Updates

Members are responsible for keeping their personal information up to date whenever changes occur. This includes email address, phone number and banking details for withdrawal purposes. Inaccurate information may delay the processing of your funds.

4 Deposits & Withdrawals

All financial transactions on mbi jackpot are conducted in Malaysian Ringgit (MYR). Our platform supports a wide range of Malaysian digital payment methods for members' convenience.

4.1 Accepted Deposit Methods

Mbi jackpot only accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX via Maybank2u and CIMB Clicks. Payments made through any other method will not be processed.

4.2 Withdrawal Requirements

• The minimum withdrawal is RM 50 per transaction.
• The withdrawal method used must match the deposit method, or be made to a bank account held in the same member's name.
• First-time withdrawals require full identity verification (KYC) before processing.
• Withdrawal processing times: standard members within 1 business hour; VIP Gold members and above within 15 minutes; Elite members within 5 minutes.
• Mbi jackpot reserves the right to place a withdrawal on hold for security review purposes for no more than 48 hours.

5 Bonuses, Promotions & VIP Programme

All bonus offers at mbi jackpot are subject to specific wagering requirements. Members are advised to read the full terms of each promotion before claiming any bonus.

5.1 General Bonus Terms

• Bonuses cannot be converted directly to cash unless the wagering requirements have been fully met.
• Wagering requirements typically range between 15x to 40x bonus value depends on the promotion type.
• Bonuses are only valid for the stated period. Any unused bonus will expire automatically once the validity period ends.
• Only one bonus may be active at a time unless otherwise stated.
• Mbi jackpot reserves the right to void bonuses where there is abuse or any attempt to exploit the bonus system.

5.2 VIP Rewards Programme

The mbi jackpot VIP Rewards Program consists of 6 tiers: Bronze, Silver, Gold, Platinum, Diamond, and Elite. Each tier offers different benefits including weekly cashback of up to 20%, monthly deposit bonuses, and access to exclusive game tables. Full VIP program terms can be found on the VIP Rewards.

6 Game Rules

All games on mbi jackpot use a Random Number Generator (RNG) certified by independent auditing bodies to ensure every game outcome is random and fair. Game results displayed on the platform are final.

6.1 Football & Sports Betting

Sports Betting covering the EPL, Malaysia Super League, UCL and other competitions is subject to additional rules:

• Bets placed after a match has started are subject to separate live betting rules.
• Betting outcomes are determined by official results from the relevant sports governing body.
• Mbi jackpot reserves the right to void any bets placed on obvious errors in odds.

6.2 Technical Disruptions

In the event of a technical disruption during a game session, mbi jackpot will endeavour to restore the session to its last known state. If restoration is not possible, any unresolved bets will be credited back to the member's account balance.

7 Unauthorised Conduct & Fraud

Mbi jackpot maintains a zero-tolerance policy against all forms of fraud, system exploitation and unauthorised conduct. The following actions are strictly prohibited:

• Registering multiple accounts or sharing an account with another individual.
• Using automated software, bots, scripts, or mechanical methods to play games.
• Colluding with other players to exploit casino games or Sports Betting.
• Making a deposit using a payment method that does not belong to you.
• Money laundering through gaming activities on the platform.
• Exploiting bugs or technical errors in the system for personal gain.

8 Account Suspension & Closure

Members may close their mbi jackpot account at any time by contacting our support team via live chat or email at support@mbijackpot.ws. Prior to closure, all active bonus wagering requirements must be fulfilled, or the associated bonuses will be forfeited.

8.1 Account Closure by mbi jackpot

Mbi jackpot reserves the right to suspend or close a member's account without prior notice if:

• A breach of these terms and conditions has occurred.
• Suspected fraud or illegal activity.
• The member failed to provide the requested identity verification documents.
• Account has been inactive for more than 12 consecutive months.

9 Limitation of Liability

Mbi jackpot is not liable for any loss or damage arising from:

• Game outcomes that go against a member's favour – all games are chance-based.
• Internet service disruptions on the member's end.
• Losses resulting from a member's failure to comply with the terms of use.
• Unauthorised access to a member's account resulting from the member's negligence in safeguarding their password.

In all circumstances, mbi jackpot's maximum liability to a member is limited to the net unused deposit balance in the account at the time of the incident.

10 Privacy & Personal Data Protection

Mbi jackpot is committed to protecting members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data necessary for service delivery and will not sell or share your personal data with third parties without your consent, unless required by law.

For more information on how we handle your personal data, please read Privacy Policy our separate one.

11 Responsible Gaming

Mbi jackpot takes problem gambling seriously. We provide a range of tools to help members stay in control:

• Daily / Weekly / Monthly Deposit Limit: Can be configured in your account settings.
• Loss Limit: You can set a maximum amount you are allowed to lose within a specified period.
• Session Time Limit: Set a maximum duration for each gaming session.
• Temporary Self-Exclusion: Suspend the account for a period of 24 hours to 30 days.
• Permanent Self-Exclusion: Permanently close your account due to problem gambling.

For more information, visit the Responsible Gaming us.

12 Amendments to Terms & Governing Law

Mbi jackpot reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. However, we endeavour to inform members of significant changes at least 7 calendar days before the changes take effect, via in-platform notification or registered email.

These terms are governed by the applicable laws of the jurisdiction under which mbi jackpot holds its operating licence. Any dispute that cannot be resolved through our support channels will be referred to binding arbitration in accordance with the procedures set out in the platform's operating licence.

These Terms & Conditions were last updated on 1 January 2026. If you have any questions, please contact our support team via live chat or email at support@mbijackpot.ws.